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Privacy Policy for BibaVPN

Last updated: May 9, 2026

This Privacy Policy explains how BibaVPN collects, uses, stores, and protects information when you use our website, mobile applications, desktop applications, VPN services, support channels, and related services, collectively referred to as the Service.

By using BibaVPN, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Who We Are

BibaVPN is a VPN service designed to provide private and secure internet connectivity.

For privacy-related questions, users may contact BibaVPN through the official support channels provided in the application or on the official website.

2. Our Privacy Principle

BibaVPN is designed to minimize data collection. We do not want to know what users do online, and our systems are designed to avoid collecting information that is not necessary to provide, secure, maintain, or improve the Service.

3. What We Do Not Collect

When you use the VPN Service, BibaVPN does not collect or store:

  • Websites you visit
  • The content of your internet traffic
  • DNS queries
  • Files you download or upload
  • Applications or services you use through the VPN tunnel
  • Browsing history
  • Permanent logs of VPN activity
  • Data that allows us to reconstruct your online activity

BibaVPN does not sell personal data.

4. Information We May Collect

Depending on how you use BibaVPN, we may collect limited categories of information.

4.1 Account Information

If account registration is required, BibaVPN may collect:

  • Account identifier
  • Authentication information
  • Subscription status
  • Account settings

If BibaVPN is used without account registration, this category may not apply.

4.2 Payment Information

If you purchase a subscription, payments may be processed by third-party payment providers. BibaVPN does not store full payment card numbers.

BibaVPN may receive limited payment-related information, such as:

  • Payment status
  • Subscription plan
  • Transaction identifier
  • Payment provider name
  • Billing country or region, where required
  • Refund or chargeback status

Payment providers process payment data according to their own privacy policies and legal obligations.

4.3 Technical and Operational Data

To provide and maintain the Service, BibaVPN may process limited technical data, such as:

  • App version
  • Device type
  • Operating system version
  • Language settings
  • Approximate region selected by the user
  • Server load and performance metrics
  • Connection error reports
  • Crash reports
  • Security and anti-abuse signals

Where possible, this data is aggregated, anonymized, or not linked to an identifiable user.

4.4 VPN Connection Processing

To establish a VPN connection, BibaVPN servers technically need to process your source IP address during the active session. This is necessary to route encrypted traffic between your device and the VPN server.

BibaVPN does not store your source IP address after the VPN session ends.

4.5 Support Communications

If you contact support, BibaVPN may collect:

  • Your contact identifier
  • The content of your message
  • Diagnostic information you voluntarily provide
  • Attachments or screenshots you send

Please do not send sensitive personal information in support requests unless it is necessary.

4.6 Website Data

If you visit the BibaVPN website, standard technical information may be processed, such as:

  • IP address
  • Browser type
  • Device information
  • Referring page
  • Pages visited
  • Approximate location based on IP address
  • Cookie or similar technology data, if used

If cookies or analytics tools are used, they are used only where necessary or where permitted by applicable law.

5. How We Use Information

BibaVPN uses information only for legitimate and limited purposes, including:

  • Providing VPN connectivity
  • Creating and managing user accounts
  • Processing subscriptions and payments
  • Delivering customer support
  • Preventing abuse, fraud, spam, and attacks
  • Maintaining service reliability and security
  • Debugging crashes and technical issues
  • Improving app stability and performance
  • Complying with legal obligations
  • Enforcing the Terms of Service

BibaVPN does not use VPN traffic data for advertising profiling.

6. Legal Bases for Processing

Where GDPR or similar privacy laws apply, BibaVPN processes personal data based on one or more of the following legal bases:

  • Performance of a contract, when processing is necessary to provide the Service
  • Legitimate interests, when processing is necessary to secure, maintain, debug, and improve the Service
  • Consent, where required for optional analytics, marketing communications, or certain permissions
  • Legal obligation, where processing is required by applicable laws, tax, accounting, payment, or regulatory requirements

Users may withdraw consent at any time where processing is based on consent.

7. Data Retention

BibaVPN retains personal data only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods are:

  • Account data is retained while the account is active and for a reasonable period after deletion where required for legal, tax, accounting, dispute, or security purposes
  • Payment records are retained as required by payment, tax, accounting, and legal obligations
  • Support messages are retained for as long as needed to handle the request and maintain service records
  • Crash and diagnostic logs are retained for a limited period necessary to debug and improve the Service
  • Aggregated statistics may be retained longer if they do not identify users

BibaVPN does not retain VPN browsing activity because it does not collect it.

8. Sharing of Information

BibaVPN may share limited information with trusted third parties only where necessary to operate the Service, including:

  • Hosting and infrastructure providers
  • Payment processors
  • App stores and distribution platforms
  • Customer support tools
  • Crash reporting or diagnostics providers, if used
  • Security and anti-abuse service providers
  • Professional advisers
  • Public authorities, if legally required

Service providers are expected to process data only for the purposes specified by BibaVPN and to apply appropriate security measures.

BibaVPN does not sell personal data.

9. Legal Requests

BibaVPN may respond to valid legal requests where required by applicable law.

Because BibaVPN does not store browsing history, DNS queries, traffic content, or permanent VPN activity logs, it generally cannot provide information that it does not have.

If legally permitted, BibaVPN may notify affected users about legal requests.

10. International Data Transfers

BibaVPN may use infrastructure, service providers, or payment processors located in different countries.

Where required, BibaVPN uses appropriate safeguards for international data transfers, such as contractual protections, data processing agreements, or other mechanisms recognized by applicable law.

11. Security

BibaVPN uses technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Encryption in transit
  • Secure server configuration
  • Access controls
  • Limited internal access to personal data
  • Monitoring for abuse and security incidents
  • Regular updates and maintenance

No system is completely secure. However, BibaVPN works to reduce risks and protect the Service against unauthorized access.

12. App Permissions

BibaVPN may request only the permissions necessary for the Service to work properly.

Depending on your device and operating system, the app may request permissions related to:

  • VPN configuration
  • Network access
  • Notifications
  • Crash reporting or diagnostics
  • Storage access, only if needed for specific functions

Users can manage app permissions through their device settings.

13. Children's Privacy

BibaVPN is not intended for children under the age required by applicable law to use online services without parental consent.

BibaVPN does not knowingly collect personal data from children. If it becomes known that a child has provided personal data, BibaVPN will take appropriate steps to delete it.

14. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Delete your personal data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a data protection authority

Privacy requests can be submitted through the official support channels provided in the application or on the official website.

BibaVPN may need to verify your identity before processing a privacy request.

15. Marketing Communications

If BibaVPN sends marketing communications, users will be provided with a way to unsubscribe.

Service-related messages, such as payment, security, account, or legal notices, may still be sent where necessary.

16. Third-Party Links and Services

The Service may contain links to third-party websites or services. BibaVPN is not responsible for the privacy practices of those third parties.

Users are encouraged to read third-party privacy policies before using third-party services.

17. Changes to This Privacy Policy

BibaVPN may update this Privacy Policy from time to time.

If significant changes are made, BibaVPN may notify users through the app, website, or another appropriate method.

The updated version will be effective from the date shown at the top of this page.

18. Contact

For questions, requests, or complaints about this Privacy Policy or BibaVPN privacy practices, users may contact BibaVPN through the official support channels provided in the application or on the official website.